Best price guarantee for direct bookings: Slow Travelling
Book directly through our official Slow Travelling channels and we guarantee you the best price! Whether on the mountain or by the lake – you will always get sustainable relaxation in Carinthia from us at the best conditions.
If you find an identical offer at a lower price on another website within 24 hours of your booking, we will not only match the price of your reservation – you will also receive an exclusive bonus of 5% off the matched price!
This is how it works:
- Book directly with us – via the Slow Travelling website, your accommodation’s website or by phone.
- Find a lower price – If you find an identical offer with the same booking conditions (room, services, length of stay, etc.) at a lower price within 24 hours of booking, let us know.
- Get the price matched – We will match the price of your existing reservation and give you an additional 5% discount on the new price.
Conditions:
To claim our best price guarantee, the offer found must meet the following criteria:
- The comparable offer concerns the same period of stay, the same length of stay, the same number of guests and the same currency
- It is the same type/category of accommodation, the same accommodation and the same service package.
- The booking conditions (cancellation options, payment terms, etc.) must be identical.
- The lower price must be publicly available and bookable for everyone.
- All fees, taxes and other costs must be included in the price.
Exceptions:
The best price guarantee does not apply to:
- Prices offered through non-transparent channels (e.g. bookings where the accommodation name is not disclosed until after the booking has been made).
- Prices from auction sites or special offer platforms such as vouchers or membership discounts.
- Non-public corporate rates, special promotions or prices on exclusive partner sites.
How do I claim the price?
If you have found a lower price, please send us a message by email to booknow@slowtravelling.com within 24 hours of booking. We require:
- Your Slowtravelling.com booking number
- Printscreen of the lower offer with the above conditions clearly visible.
After reviewing your request, we will adjust the price and confirm this by email. Of course, you will also receive the additional discount!
Please note:
- Only one claim can be submitted for each confirmed reservation.
- Claims will be accepted or rejected within 48 hours of receipt of the claim, but only if the booking is made more than 4 days before arrival
- Slowtravelling does not cover third-party services, cancellations or other fees associated with the reservation.
- If a request for a direct booking has been made within 48 hours of the booking but has been rejected by Slowtravelling, the guest has the option to cancel the reservation free of charge.
Our promise:
With Slow Travelling, you not only enjoy the best prices, but also sustainable and relaxing stays. We guarantee you transparency and fairness with every booking.
Liability
Slowtravelling reserves the right to change or terminate the best price guarantee and terms and conditions at any time. These changes will be posted on this page at least 48 hours before they take effect.
Slowtravelling can refuse to claim the best price guarantee if it can be shown to have been deliberately abused or manipulated in order to alienate its purpose